Your privacy is important to us. It is BigRingVR's policy to respect your privacy regarding any information we may collect from you across our website and application.

1. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.

We collect the following types of information:

• Account information: Name, email address, and password when you create an account.
• Profile information: Optional details such as your country, province, weight and FTP (Functional Threshold Power).
• Activity data: GPS coordinates, power, heart rate, cadence and other cycling metrics recorded during your rides.
• Usage data: Information about how you use our service, including log data and device information.
• Payment information: Processed securely through Braintree (a PayPal company). We do not store full credit card numbers.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments and questions
• Monitor and analyze usage patterns

3. Data Sharing

We only share personal information with third parties to help us provide our services. We do not sell, trade or rent your personal information to third parties for their marketing purposes.

We may share your information with:

• Service providers who help us operate our platform (e.g., payment processors, cloud storage)
• Law enforcement or government bodies when required by law

4. Activity Sharing

By default, your ride activities are visible to other users on the leaderboard. You can set individual activities to private in your account settings or in the app.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction or damage. However, no internet transmission is completely secure.

6. Cookies

We use cookies to operate and improve our website. A cookie is a small piece of text sent to your browser by a website you visit. Cookies help us:

• Remember your login status
• Understand how you use our site
• Improve your experience

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

7. Data Retention

We only retain collected information for as long as necessary to provide you with your requested service. When you delete your account, we will delete your personal information within a reasonable time.

8. Your Rights

You have the right to access, correct or delete the personal information we hold about you. Contact us at our support page to make such a request.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Last updated: January 2024